Accessibility Statement

1. Undertaking of accessibility

The HUDERF hospital undertakes to make its website accessible in accordance with the Belgian law of 19 July 2018 transposing European Directive 2016/2102 on the accessibility of the websites and mobile applications of public sector bodies.  

This accessibility statement applies to the website: https://www.huderf.be 

2. Compliance status

The website is partially compliant with European standard EN 301 549 due to the non-compliances listed hereunder.

3. Non-accessible content

The problems identified at the time of automatic audits are the following:

3.1 Non-compliances – Colour contrast (WCAG 1.4.3)

A number of text elements present an insufficient colour contrast in regard to the minimum requirements (4.5:1 for normal text, 3:1 for large text). The elements concerned are: 

  • Principal navigation links ("About", "News", "Press", "My HUB", "Jobs")
  • Action buttons ("Emergencies”, "My appointments")
  • “See all news” link and “All events” link
  • “Make a donation” link
  • News dates  (<time> elements)
  • Subheading text (span) on hero blocks/highlighting
  • Links to social networks (Facebook, LinkedIn, YouTube, Instagram)
  • Links in the pre-footer (“Parents, children and adolescents”, “Health professionals”, “Students”, “Suppliers”, “Journalists”, “Legal notices”, “Gender Equality”, “Rights and obligations”, etc.) 

3.2 Non-compliances – Accessible names and labels (WCAG 4.1.2)

Several interactive elements do not have a name that is accessible for assistance technologies:

  • Close button (btn--close): no aria-label or text content
  • Mobile menu button (nav--menu-toggle): no accessible name
  • "overlink" links (a.overlink): links with valid href but without text content or aria-label — 4 occurrences identified by Lighthouse
  • Anchor #main-content: presents an id but no href or text

3.3 Non-compliances – Parsing / Duplicate identifiers (WCAG 4.1.1)

Several id attributes are duplicated on the page. This can disrupt the assistance technologies: 

  • id="block-huderf-theme-dropdown-language" — duplicate value
  • id="block-huderf-donation" — duplicate value
  • id="block-huderf-rdv" — duplicate value
  • id="views-exposed-form-global-search-global-search" — duplicate value
  • id="edit-search-api-fulltext” — duplicate value
  • id="edit-actions” — duplicate value
  • id="edit-submit-global-search” — duplicate value

3.4 Non-compliances – Title structure (WCAG 1.3.1)

The title hierarchy is not incorporated logically in certain page sections:

  • An h3 element (h3.highlighting--title) appears without a preceding h2 in  its section,  creating a level skip
  • An h4 element appears without preceding h2/h3 in its section, creating a level skip  

3.5 Non-compliances – Reflow (WCAG 1.4.10)

Certain fixed content or stickies can cause a two dimensional flow when the page is zoomed to 400%:

  • Manage consent button (klaro_toggle_dialog): position:fixed
  • Header sticky (#sticky / .big-header-wrapper): position: fixed

4. Drawing up of statement

This statement was drawn up on the basis of an automatic evaluation effected on 14 April 2026, with the assistance of the following tools:  

  • Google Lighthouse 13.0.2 (emulation desktop, Chromium 146.0.0.0) – Accessibility score: 91/100
  • HTML_CodeSniffer – Standard WCAG2AA – 58 errors, 31 alerts.

This audit constitutes a simplified analysis. It only covers a subset of the EN 301 549 standard criteria and does not provide a basis for declaring the site fully compliant. Only an in-depth audit carried out by an accessibility expert would permit this level of compliance.  

5. Contact and reporting

If you encounter an accessibility problem on the www.huderf.be website, you can contact the responsible team: 

We undertake to respond to your request within a reasonable time.  

Complaints procedure

If you do not receive a satisfactory response from us you can submit a complaint to the control body designated by the royal decree of 5 September 2019:  

Recourse to Federal Mediator

If you also find the response of the SPF Stratégie et Appui unsatisfactory you can contact the Federal Mediator

Federal Mediator

6. Proposed alternatives

For any content or functionality of the www.huderf.be website that is not yet accessible, you can contact our team to obtain an accessible alternative: 

We undertake to provide you with information in an accessible format and within a reasonable time.  

The content in question that does not yet comply is:   

  • Navigation elements with insufficient colour contrast
  • Link buttons with no accessible name
  • Sections with incorrect title hierarchy

7. Improvement plan

The non-compliances identified at the time of the audit of 14 April 2026 shall be subject to progressive corrections. The improvements foreseen concern in particular:   

  • The correction of insufficient contrast ratios on navigation elements, action buttons, dates and links
  • The addition of accessible names (aria-label) on buttons and links without perceptible text
  • The deletion of duplicate id attributes in the source code
  • The correction of the title hierarchy
  • The review of fixed content to avoid a two dimensional flow when making a major zoom.

These corrections will be implemented at the time of upcoming site developments.  

8. Statement updating

This statement will be updated no later than at the time of the next significant website revision or at the time of a new accessibility audit.  

Last updated on: 14 April 2026.